Customer Service Call Centers

Allegany County is a community that has successfully attracted a growing number of diverse customer service call centers including ACS, CBIZ, InfoSpherix, Blue Cross/Blue Shield and the Maryland Department of Motor Vehicles and most recently, the Hamilton Relay Center. Our ability to provide the work force needed to sell, explain and process financial services and insurance services and products, as well as manage accounts receivable, has earned Allegany County a reputation as a quality service center locale.

Call center leaders looking to remain competitive in the global market place and continue to grow their businesses need to look at cost-effective environments. Allegany County is one of the most affordable communities in Maryland for both business and personal real estate. Consequently, labor wages are also more affordable.

The educational infrastructure of Allegany College of Maryland (www.allegany.edu) and Frostburg State University (www.frostburg.edu) offers valuable training at the certificate, undergraduate and graduate levels.

Through AllCoNet2/CONXX and the capability of wireless internet in all industrial parks and 95% of all residential homes, Allegany County has been a leader in rural telecommunications. Businesses in Allegany County can communicate with anyone, anytime in the global market.

As you consider your plans for new customer service or customer relation centers, Allegany County offers cost-effective, productive and secure alternatives for firms doing contracts for either corporate clients or federal agencies.